We hope you love your new purchase, but if something isn’t quite what you were hoping for, we are happy to accept returns!
It’s easy, we promise! There are just a few rules…
- We do not currently offer exchanges.
- You have 30 days from the date of purchase to return an item.
- We charge a $8.00 non-refundable flat rate per return (multiple items could be included in one return).
- Returned items must be unworn and in the condition you received them in. Original tags should be attached.
- If possible, place the item(s) in the original product packaging.
- Any items marked down 50% or more from its original retail price is a final sale and are not returnable. If these items are shipped back to our facility we will ship them back to you.
*Please note that all shipping charges are non-refundable.
- It may take up to three business cycles for the return credit to appear on your account.
- We will credit your original form of payment on the order.
If you received a defective or damaged item, please contact us email us at service@Fitnesswood.com. Our customer service hours are Monday – Friday from 8 am – 5 pm EST.